Data Collection

We wish to clarify that our site does not collect any personal data except for email addresses as part of newsletter registration and the information necessary for processing bookings via our reservation form. The information collected is therefore limited to the following:

• Email address (newsletter)
• Booking information (name, surname, booking date, etc.)

Data Usage

Newsletter

The email addresses collected for our newsletter are used solely for internal commercial communication purposes. This includes sending information about our special offers, news, and other communications related to our services. We do not share any of this information with third parties.

Bookings

The information collected via our reservation form is used exclusively for processing your booking request and to contact you if necessary regarding your stay. These data are not shared with external service providers.

Payments

We use Ke-Booking as our payment service provider. When finalizing your booking, you will be redirected to Ke-Booking’s secure payment platform. All payment information provided to Ke-Booking is managed in accordance with their own privacy policy. We do not have access to your banking information and do not store these data on our site.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against any destruction, loss, alteration, disclosure, or unauthorized access.

User Rights

In accordance with current regulations, you have the following rights:

• Right of access: You can request access to your personal data.
• Right to rectification: You can request the correction of your personal data if they are inaccurate or incomplete.
• Right to deletion: You can request the deletion of your personal data, unless their retention is necessary for legal or contractual purposes.
• Right to object: You can object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us at the following email address: ostara-ecolodge@gmail.com.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if the changes are significant, we will notify you by email.

Contact

For any questions regarding this privacy policy, or for any requests related to your personal data, please contact us at:

ostara-ecolodge@gmail.com.

We thank you for your trust and are committed to protecting your personal data with the utmost rigor.